When Ian Rosen joined the family business back in 2018 as the executive vice-president, digital and strategy of Harry Rosen, he knew the future was about to look different. “Once the pandemic hit, we didn’t change the plan, we just buckled down and so it was an easy transition,” said Rosen who since been named the company’s president and chief operating officer. “A lot of people said the pandemic was the great accelerator. We saw this coming -- the pandemic just made us come up with solutions quicker.”

It used to be that if you wanted to open an online retail shop, you were expected to buy the merchandise upfront, house the inventory, and ship out the orders. Today, that process has seen dramatic changes with the rise of dropshipping, as many online sellers look for new ways to maximize their profits and their time.

The COVID-19 pandemic has reshaped the perspective, and actions of people around the world including their shopping behaviours. While public health may have since improved, the economic impact is...

When Book Depot opened a wholesale shop in 1985, paperbacks were all the rage and libraries were a neighbourhood hot spot.

If you feel the urge to seek “revenge” and travel after the pandemic kept so many stationary and separate for so long, you’re not alone.

Working with business owners day in and day out has given PayPal employees some excellent insight into the challenges merchants face and the solutions that help them move forward. In fact, many of...